Accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end of day proof and handling large volumes of cash. Provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs and refer members to HVCU pl

Open new memberships, new accounts, and new loans and process loan and account transactions for retail and business members. Use needs based sales approach, ask questions to uncover ways to meet members' financial needs with additional HVCU products and services. Refer members to appropriate business partners based on member needs and capture interactions using the custom