Develop and implement strategic sales plans to achieve company goals and expand customer base Identify and cultivate relationships with potential clients, including ship owners, operators, and other marine industry stakeholders Maintain and strengthen relationships with existing marine clients to ensure repeat business and customer satisfaction Develop iterative targets,

Manages receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Work with Purchasing and Rider Services Directors to monitor inventory levels and advise on weekly product ordering to ensure sufficient stock levels and to complete projects/duties as assigned Complies with fe

Demonstrate RESPECT Values and QUEST Hospitality Behaviors with internal and external guests Work to achieve the highest levels of performance and productivity Ensure all aspects of safety during execution of tasks Perform cleaning and custodial tasks of the vessels and property Demonstrate ability to trace and draw diagrams of all systems on the vessels i.e., fuel, steer

Be an ambassador and embody the values of the Ferries & Transportation Division by representing the company in the communities we serve. Educate communities and key individuals about Hornblower and the benefits of commuter ferry services to drive community engagement towards continued expansion/renewal of existing services. Champion and manage the implementation of a comm

Accept tasks from the Port Engineer and shift supervisors. Successfully and safely perform basic maintenance on all systems onboard the vessels. Ensure all aspects of safety during task execution. Ensure all shift paperwork is correctly completed and submitted. Important vessel information is communicated to other supervisors and the chain of command. Use of approved Hazm

Accept tasks from the Engineering Supervisor and plans/implements execution. Successfully and safely perform all diesel engine maintenance onboard vessels up to, and including, engine overhauls, mechanical and electrical troubleshooting, and preventative maintenance work. Ensure all aspects of safety during task execution. Issue company power tools to technicians to accom

Learn and perform all duties associated with your position, particularly Station Bill responsibilities and all aspects of passenger safety Participate in safety drills and training Assist with all vessel operations Engage in deck operations including loading and discharging of passengers and vehicles Respond as assigned to all vessel emergencies respond as directed Active

Ensure all aspects of safety during task execution. Accept tasks from the Shift Supervisor and plans/implements execution. Perform preventative and corrective maintenance on all electrical systems on board vessels. Provide supervisor with detailed service reports and troubleshooting plans. Utilize specialized tools to accomplish assigned tasks. Use of approved Haz mat req

Achieve staffing objectives by Conducting intake meetings with hiring managers to determine qualification criteria and organizational plans Sourcing, recruiting, and evaluating candidates Publishing job announcements on careers pages and job boards Determine top candidates by Comparing qualifications to job requirements Reviewing application questions Interviewing and ana

Supports the Vice President of Public Affairs and the Community Relations Associate with the in person implementation of a high touch community relations and public outreach strategy at NYC Ferry. As directed, conduct in person canvassing of local neighborhoods, including door to door small business outreach, general canvassing of areas near current or future landings, an

Direct the ferry's activities and ensure passengers' safety and security while vessel is underway. Operate vessel at economic engine speeds, per established policies. Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations. Train and provide feedback for evaluation of the performa

Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Guest Service Agents). Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick paced environment. Responsible

Assist in the continual improvement of the RESPECT Management System (RMS) and all related ISO functions. Maintain adequate records, tracking and documentation, as assigned. Ability to perform Core Competency Training. Provides support, preparation, and participation in Company Internal, External and 2nd Party Management System audits. Assists in coordination of scheduled