About Lovesac
We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating around furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door-able, allowing our customers to live the life they want to live. At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry, but also make a meaningful impact on the world. Above all else, we're driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It's about success, of course, but it's also about making a positive impact on everyone our business touches. By prioritizing work-life balance and flexible schedules, we help people find great fulfillment in their careers and their lives.

You Belong Here
Are you an A Player who brings their best to the table every day? As a company that values inclusivity, we are seeking people who celebrate diversity, thrive on collaboration, and are ready to contribute to any task. If you're driven by the positivity and passion of others, and are committed to working toward big, exciting goals, Lovesac wants to hear from you.

Visit www.lovesac/careers.com to learn more about careers at Lovesac!

What You'll Do
As our Senior Manager of Service Commercialization, you will develop and lead strategies to bring services to market and ensure their successful adoption by our customers. As you step into this critical role for Lovesac, you will be instrumental in driving revenue through the management of the company's returned inventory sales and showroom return-to-stock processes. This role calls for a highly motivated team player that is experienced in strategic planning, effective execution, and ongoing refinement based on market feedback and performance data. A results-oriented mindset coupled with a passion for inventory management and sales will be needed for success in this role.

This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT. Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.

• Consult with product development teams on initiatives ensuring relevant and appropriate Commercialization and Go To Market feedback and perspective is considered within the product development and design process; consults with sales and operations teams to best represent their perspectives in early product development.
• Lead cross-functional creation of product go-to-market commercialization plan including timeline and milestone deliverables, optimizing internal and external customer experience.
• Understanding and knowledge of key stakeholder impacts end-to-end with heightened focus on pre-production through post launch implications.
• Inform product launch timing and product roadmap impacts.
• Ensure products launch in market successfully (on time, within budget, to expected performance) through enabling teams to pass through gates smoothly.
• Provide leadership visibility to critical milestones, timing, resource management and key areas of risk; escalate challenges and roadblocks to Sr. Leadership appropriately.
• Lead cross-functional teams to achieve or exceed revenue, growth objectives and customer satisfaction.
• Lead high profile product initiatives and business opportunities, measure results, and optimize outcomes.
• Operates in multiple time horizons to ensure all needs of the business are met - manage current launches as well as provide timing and suggestions for future launch considerations based on product readiness vs. launch readiness.
• Manage relationships with third-party partners to maximize the value of returned inventory.
• Perform any other reasonable duties for this role as requested by management.

Who You Are

• Bachelor's degree in business, supply chain management, or a related field preferred.
• Minimum of 5 years of experience in inventory management, sales, or a related field.
• Excellent leadership, management, and communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines.
• Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for meetings and conferences held either at our offices or offsite (i.e. quarterly team meetings, onsite trainings, connection weeks, companywide meetings and vendor visits).
• Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.

Full Time Benefits*

• Financial Benefits: Annual Bonus Program, Annual and Inaugural Grant Equity Awards, 401K Matching Contribution, Financial Wellness Tools, Sales Incentive Program.
• Health and Wellness Benefits: Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Paid Parental Leave, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program.
• Paid Time Off: Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire, 8 paid company recognized holidays, Summer Flex Time.
• Pet Insurance and generous Associate Discounts.

*Eligibility and terms for all benefits listed are as outlined in Lovesac's policy and plan documents.

Associate pay will vary based on factors such as qualifications, experience, skill level and competencies.

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender-related identity, gender nonconformity, or status as a transgender or transsexual individual),, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.

Lovesac participates in E-Verify as required by law. Immigration sponsorship is not available for this role.

Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: TalentAcquisition@lovesac.com.