Senior Director Analyst, Contact Center as a Service Technology About the Role We're looking for a Senior Research Director with expertise in Customer Contact as a Service (CCaaS) vendors, products, markets, and technologies to join our Customer Service and Support Technology research team. Experience with or deep knowledge of CCaaS vendors like Genesys, NICE, Five9, AWS,

Data Scientist Job Code BDA303 Does using data science to solve business problems sound intriguing? Enjoy working collaboratively with diverse teams? Analytical, strategic and tech savvy? Then working within our Credit Services Team at Spectrum may be a great fit for you. At Spectrum , we keep more than 32 million customers connected across our 41 state footprint. Our Cre

At Movado Group, we are committed to building the strongest brands in the industry and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth and we offer our employees unparall

The Project Engineer supports the Energy Services Division or Engineering & Design Division in achieving the Business Unit's goals to improve energy efficiency and stimulate new energy technologies in New York State through physical projects. The Conservation Project Engineer works with customers to develop multiple end use projects incorporating energy efficiency measure

This position is intended to define product requirements to meet market and customer needs, manage the product lifecycle & new release launch with a cross functional team, and proactively communicate plans/activities throughout the organization. The scope of this position spans the Synapse VNA family of products which, in addition to Synapse VNA, also includes Connext Mob

Work with business stakeholders to identify learning solutions that empower sales to generate revenue. Facilitate coaching sessions that educate on selling process, methodology, and call quality. Assist in the development of competency driven, role based programs. Assist in planning and executing sales training events and meetings. Prepare training and instructional guide

Project Planning and Execution Develop project plans outlining objectives, scope, deliverables, timelines, and resource requirements for HR initiatives. Coordinate with stakeholders to ensure alignment of project goals with organizational objectives. Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely delivery of projec

About Strategic Project Management, Conferences Strategy & Development As a part of the Conferences Strategy & Development team, the Strategic Project Management (SPM) Center of Excellence (COE) focuses on high impact projects, ensuring a centralized approach to fully leverage our capabilities across the conferences business. This highly collaborative team helps drive for

Consulting Product Development & Procurement Consultant Job ID 87934 Who You'll Work With You will be working with McKinsey's Product Development & Procurement service line in one of our offices in North America. Our Product Development & Procurement team assists our clients in solving the world's toughest problems. Blending strategic thinking with hands on practicality,

Lead, guide and support multiple workstream leads through the design and implementation of targeted change strategies including identification of change impacts to people, process, policy, and structure, stakeholder identification and alignment, appropriate communication and feedback loops, success measures, training, organizational readiness, and long term sustainability

Support the E Pro manager in successful implementations by managing the process, communicating the status, and testing as needed. Responsible for ensuring we stay up to date with existing integrations and system enhancements. Liaison between sales, customer, IT and e Pro partner for all eProcurement integration and support projects. Manage all data gathering and discovery

Create and continuously improve EH&S and business continuity related management system documentation (programs, policies, procedures, process maps, forms, checklists, risk registers, etc.) Routinely collaborate with operational sites, construction sites and back office personnel across various departments to monitor and measure risks, identify organizational weaknesses, a

Under the direction of the Market Manager, the Service Excellence Manager provides branch staff with oversight, works with branch staff to ensure compliance and adherence to all Bank policies while providing an outstanding customer experience. Leads by example in bank product knowledge, sales and customer support. Provides a supportive work environment and guidance to bran

Who we are Gartner's Consulting business is an extension of Gartner's industry leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission critical priorities. Leveraging the breadth of Gartner's resources, Consulting is growing rapidly, with un

Implementation Procurement Associate McKinsey Implementation Job ID 87937 Who You'll Work With You'll be working with McKinsey Implementation, a rapidly growing capability for our firm, in one of our offices in North America. As a member of MI, you'll work closely with our client project teams, providing end to end support to ensure the clients are able to deliver and sus