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Senior Director Analyst, Contact Center as a Service Technology About the Role We're looking for a Senior Research Director with expertise in Customer Contact as a Service (CCaaS) vendors, products, markets, and technologies to join our Customer Service and Support Technology research team. Experience with or deep knowledge of CCaaS vendors like Genesys, NICE, Five9, AWS,
Posted 1 day ago
Genesys Cloud Services, Inc.
- Houston, TX / Kansas City, MO / Providence, RI / 46 more...
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at sc
Posted 4 days ago
The Sr. Value Management Strategy and Operations Consultant role offers the opportunity for someone to bring new Environmental, Social and Governance (ESG) solutions to market to meet our customers' needs. The ideal candidate will have strong problem solving and analytical skills, business acumen, and top notch communication skills. This position is suited for someone who
Posted 1 day ago
The primary purpose of the FCC Business Analyst position is to assist the FCC Data Analytics Manager by working collaboratively with FCC department managers to implement projects/initiatives that help meet operational efficiency and strategic goals in line with regulatory requirements. This individual will perform business needs analysis including gathering and documentin
Posted 1 day ago
Monitor all incoming assignments, prioritizing and ensuring their timely completion Work closely with the firm's conflicts team to ensure that all new clients and matters are set up accurately within our systems and compliant with client guidelines Work with team members to coordinate projects with related departments Meet departmental productivity and quality goals Assis
Posted 1 day ago
Client Experience Senior Business Analyst Job Locations US CT Southington Requisition ID 2024 16395 Category Underwriting Position Type Regular Full Time Overview The Client Experience Sr Business Analyst will support the Client Experience team to develop and deliver client facing metrics to provide a proactive consultative service. The analyst will work with the Client E
Posted 4 days ago
Troubleshoot and resolve D365 F&O related issues. Identify opportunities to reduce manual work, resolve recurring issues, and/or improve system functionality to deliver cost and/or operational improvements. Lead enhancement projects that deliver new functionality in support of emerging business requirements and/or operational imperatives. Help coordinate D365 system updat
Posted 4 days ago
Lead team efforts in developing solutions to difficult or complex client situations to ensure goals and objectives are met, including delivering results on time and within budget. Lead analyst team by example to interpret data and deliver in depth insights, conclusions and recommendations to clients. Provide quality control for work done by analyst team. Develop new produ
Posted 8 days ago
This position is responsible for managing the Process Analyst or Process Manager activities related to evaluation of existing processes and provide recommendations and optimal solutions on processes improvements and best practices. This position requires expert level understanding of organization's processes and practices and manages complex projects. This role can collab
Posted 1 day ago
McKinsey & Company
- Atlanta, GA / Austin, TX / Boston, MA / 19 more...
Consulting Senior Analyst Revenue Excellence Who You'll Work With You will be part of McKinsey's Social, Healthcare and Public Entities (SHaPE) practice in one of our offices in North America. The SHaPE practice is one of 10 industry practices within the firm and has a mission of measurably improving individuals' lives, livelihoods and health, creating safer and more just
Posted 3 days ago
MARS Solutions is looking for a Quality Assurance/ Point of Care Coordinator in White Plains, NY Position Summary Under supervision of the chemistry supervisor, applies practical and theoretical knowledge of clinical chemistry as it applies to point of care testing activities. Performs other duties as assigned. Position overlaps all areas where point of care testing takes
Posted 10 days ago
This role is eligible for our hybrid work model Two days in office Analyst, Flight Analytics We're a data driven organization, which makes our Analytics and Data Science teams the brains of our operation. On the cutting edge of customer and business analytics, they make sure all our decisions and innovations are based on the latest insights. Why this job's a big deal Pric
Posted 14 days ago
What You'll Do as a Production Solutions Consultant Contributes to the achievement of production print and professional services revenue goals and objectives. Collaborates with sales teams to develop customer production print strategy. Travel to clients and potential customers within assigned territory. Responsible for pre sales account opportunity assessment, professiona
Posted 18 days ago
You're ahead of the curve in market access trends and market dynamics. The Associate Director of Strategic Operations and Analytics will guide delivery of effective services & strategic solutions. They apply extensive and in depth knowledge of the healthcare marketplace to guide patient services program strategy, design, implementation, and daily operations by providing s
Posted 22 days ago
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage,
Posted 1 day ago
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