Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics, which include customer usage data, health indicators (disconnects,

In order to be considered for this position candidate must be serving permanently in the title of Principal Administrative Associate, or be reachable on the DOT's promotional list for Principal Administrative Associate, Exam #1507, or eligible under the 55a program. The Permits and Customer Service Group (PCS) oversees the issuance of approximately 120,000 disability, not

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics, which include customer usage data, health indicators (disconnects,

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics, which include customer usage data, health indicators (disconnects,

In order to be considered for this position candidate must be serving permanently in the title of Principal Administrative Associate, or reachable on DOT's promotional list for Principal Administrative Associate, Exam #1507, or eligible under the 55a program. The Permits and Customer Service Group (PCS) oversees the issuance of approximately 120,000 disability, not for pr

In order to be considered for this position candidate must be serving permanently in the title of Principal Administrative Associate, or reachable on the DOT's promotional list for Principal Administrative Associate, Exam #1507, or eligible under the 55a program. The Permits and Customer Service Group (PCS) oversees the issuance of approximately 120,000 disability, not fo

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics, which include customer usage data, health indicators (disconnects,